Refund policy

We Don't have return policy, only exchange.
To be eligible for a Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Before opening your parcel, kindly start to take a parcel opening video with 360 degree Full view from start to end without pausing or cutting to raise any complaints.

To start a exchange  you can contact us at fashioncity0077@gmail.com

Customers can request an exchange for size issues, damaged products, or incorrect items received.
Non-Returnable Items
The following items are not eligible for return or exchange:
Products purchased during clearance or final-sale promotions.
Items damaged due to customer misuse or improper handling.
Products returned without original tags or packaging.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 12-24 hours of delivery with photos and Videos of the product and packaging.